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REMY Support

Need help with a connection, document, calendar event, checklist, or message? Start here and we’ll get you moving again.

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Contact REMY support

Send us a message below. Include the email connected to REMY and the property address when relevant so we can help faster.

Your contact details are used only to respond to this request.

Quick help

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Google connection

Open REMY Settings, check the Google connection status, and reconnect only when the app asks you to.

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Missing document

Confirm the signed PDF is attached to an email in the connected Gmail account, then run a refresh in REMY.

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Calendar event

Check that Calendar access is granted and that the date is visible inside the transaction before refreshing.

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Checklist

Open the property checklist in REMY to mark, unmark, add, or remove your custom workflow items.

What REMY can help with

Support covers account access, connected-service permissions, transaction detection, signed document organization, calendar events, checklists, and REMY messaging. For legal, compliance, form, or brokerage-policy questions, contact your brokerage, lawyer, or appropriate regulator.

Privacy requests

Use the contact form above and choose “Privacy request” to ask for access to, correction of, or deletion of your personal information. We may need to verify your identity before completing the request.

Delete your account

See the Account Deletion page for what is removed, what remains in your own Google account, and how to submit a request.

REMY

A transaction workflow assistant for real estate professionals.

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